Admin: Error Log

Page Description

Use the Error Log page as a diagnostic tool to monitor the event error log.

For more help, click one of the following links:


Accessing this Page

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Viewing the Error Log
  1. Click the Server drop-down list to select a server to view log detail.
  2. Select an option from the File drop-down list. This list displays all of the files that Copia has created to record errors. Note that the most recent file ends in "0," and Copia increases the numbers of the remaining files when it adds a new file. For example, when Copia adds a new file, the file that ended in "0" changes to "1," and the number for all other files increases by 1.
  3. Click the Files button to open the Error Log Directory pop-up that displays a directory listing for Copia and Tomcat logs. Click the blue link(s) to download the Copia and/or Tomcat log files.
  4. Increase the number in the Buffer Size field to view a larger portion of the selected file, or decrease the number to view a smaller portion of the selected file. Copia displays the full File Size of the file above the contents field. This allows you to know whether you are viewing the complete file or only a portion of the file.
  5. Click the Download button after selecting a file from the File drop-down to download the file. Clicking this button triggers a download prompt for the Error Log file that is currently selected.
  6. Click the Refresh button to view the error log details in the Log Detail section of the page.
  7. Copia will display an error message instead of the log file contents under the following conditions:

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